Welcome
We understand this can be challenging and overwhelming, and we're here to provide the help and guidance you need. We recognize the importance of meeting court-ordered treatment requirements, and our team will work diligently to help you fulfill your legal obligations. But we also believe in personal growth and self-awareness that goes beyond what's mandated. Our approach focuses not only on meeting these requirements but also on helping you discover your strengths, rebuild relationships, and redefine your future.
How do I start?
To begin your treatment with us, please fill out and submit the "New Client Information" form at the bottom of this page. This is only needed if we haven't spoken yet and haven't sent you the Program Enrollment documents to complete.
Once we receive your New Client Information, we'll review your details and send you additional forms to complete and sign. These forms will be sent by text or email. We'll also reach out to schedule your first appointment. Typically, you'll hear from us within one business day.
Before submitting your New Client Information, take a moment to review the Frequently Asked Questions section below. If you have any questions, feel free to include them with your submission or reach out to us by text message or phone call at 864-614-1407.
FAQs
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After you submit the New Client Information form, we'll review your details and may contact your referring agency to confirm we've received all necessary referrals.
We'll then send you our Program Enrollment documents by text or email for you to complete and submit electronically. We'll also reach out to schedule your first appointment.
Your first appointment will be either an initial evaluation or a program orientation session, depending on your referral. Some agencies require an evaluation before you can start your program. Others allow direct admission into a group program, which begins with an orientation to finalize your enrollment.
After we receive your referral, our administrative staff will contact you and inform you of your exact enrollment steps. Typically, the following can be expected:
Comprehensive Assessment: All individuals referred by DSS require a comprehensive evaluation before the start of their program. A comprehensive evaluation can include a 14-panel drug screen if there are concerns about alcohol and/or drug use.
Behavioral Health Evaluation: All individuals referred by the Pretrial Intervention Services require a behavioral health evaluation before the start of their program. A behavioral health evaluation can include a 14-panel drug screen if there are concerns about alcohol and/or drug use.
Group Program Orientation: Individuals who don't require an evaluation must attend an orientation before starting their program. Depending on your referring agency and location, this orientation may be and conducted virtually or by phone.
Following your evaluation or orientation session, you will be scheduled for future treatment sessions.
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We apologize for the delay! Please text us at 864-614-1407 or call and leave a message letting us know you're waiting for additional information.
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The cost of services varies by program. You'll receive detailed pricing information with your initial program enrollment forms.
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Yes! We are in-network with several health insurance companies. It's important to know that some behavioral health services may be covered by insurance, but not all services qualify. Insurance companies typically cover only services deemed "medically necessary," which is determined through a client diagnosis.
We are in-network with the following health insurance policies and can only accept these policies.
Medicaid / Healthy Connections — South Carolina's Medicaid program is managed through several health care plans. We are approved to accept the following:
Absolute Total Care
Healthy Blue (BCBS)
Traditional, State Managed
We cannot accept: First Choice by Select Health, Molina, or Humana.
Commercial Insurance
Ambetter
Aetna
Blue Cross Blue Shield
Cigna
Optum
United Health
Your initial Program Enrollment forms will let you enter your insurance information and upload a copy of your insurance card so we can verify your coverage. Please note that we must verify your insurance benefits before your first appointment. If we don't have the information needed by then, you'll be required to pay out of pocket until coverage is confirmed.
After your first session, we'll submit the appointment details to your insurance company. Each policy has different requirements, so you may need to pay out of pocket for co-pays or sessions until you meet your deductible. If your insurance doesn't cover services because your yearly deductible hasn't been met, you'll be responsible for payment until it is.
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Yes, we offer virtual programs. Eligibility depends on factors like your referring agency, the specifics of your case, the programs you need to complete, and your proximity to our offices. We'll work with you to complete your program and provide detailed information about all options during enrollment.
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Program length varies by treatment type. The standard programs are:
Domestic Violence: 26 weeks
Substance Abuse: 12 weeks
Parenting: 10 weeks
Anger Management: 12 weeks
Cognitive Behavioral Therapy: 8–12 weeks
You'll receive detailed information during your initial session.
You can read more about each program by visiting the Intervention Programs area of our website.
New Client Information
Please complete and submit the below ‘New Client Information’ form. We will review your information, and forward your additional forms to review, sign, and submit.